Legal
These terms apply to all agreements between Offura and users of the Offura platform. Please read them carefully before creating an account.
In these terms and conditions, the following definitions apply:
2.1 These terms and conditions apply to all agreements between Offura and the User regarding use of the Service.
2.2 By creating an account or using the Service, the User fully accepts these terms.
2.3 Offura reserves the right to amend these terms. Amendments take effect 30 days after notification by email or a notice within the platform, unless a shorter period is required by law.
2.4 Any general terms and conditions of the User do not apply, unless Offura has explicitly accepted them in writing.
3.1 To use the Service, the User must create an account with a valid email address and password.
3.2 The User is responsible for keeping their login credentials confidential and for all activities that take place via their account.
3.3 In the event of suspected unauthorised use, the User must immediately inform Offura at info@offura.cloud.
3.4 Offura reserves the right to block or delete accounts in cases of abuse, violation of these terms or non-payment.
3.5 It is not permitted to transfer an account to a third party without the prior written consent of Offura.
4.1 Offura offers the following subscription types:
4.2 Paid subscriptions are billed monthly in advance via Mollie. The User authorises Offura to collect payment via the chosen payment method.
4.3 In case of late payment, Offura reserves the right to restrict or block access to the account until payment has been received.
4.4 No refund will be given for the current subscription period after cancellation. The User retains access to the Service until the end of the paid period.
4.5 Cancellation of a paid subscription must be done via the account settings or by email to info@offura.cloud, no later than before the start of the next billing period. After cancellation, the account will be downgraded to the free subscription or deleted, at the User's choice.
4.6 Offura reserves the right to change its pricing. Price changes will be announced at least 30 days in advance by email.
5.1 The User may only use the Service for lawful purposes and in accordance with these terms.
5.2 The User is not permitted to use the Service for:
5.3 Offura operates a fair use policy. In cases of excessive use that impairs the operation of the platform for other users, Offura may impose restrictions or terminate the agreement.
5.4 The User is solely responsible for the accuracy and completeness of the data entered in the platform, including client details, amounts and invoice descriptions.
6.1 Offura offers the option to connect a third-party payment service provider to the platform, enabling the User to receive online payments from their own clients. Supported payment service providers include Mollie, Stripe and PayPal.
6.2 Offura explicitly does not act as a payment processor for online payments via connected third-party payment providers and is not a party to the payment transactions between the User and their clients. Offura solely facilitates the technical connection.
6.3 The User bears full and sole responsibility for:
6.4 Offura is not liable for outages, delays, rejections, errors or any other issues arising at the payment service provider or during the payment process. For such matters, the User should contact the payment service provider directly.
6.5 Offura does not have access to the User's funds held at the payment service provider and cannot initiate, block or refund payments on the User's behalf.
7.1 All intellectual property rights in the Service, the software, the branding and the content of the Offura platform vest in Offura or its licensors. Nothing in these terms shall be deemed to transfer any intellectual property rights to the User.
7.2 The User receives a limited, non-exclusive, non-transferable right to use the Service for the duration of the subscription and solely for the purposes described in these terms.
7.3 The User retains all rights to the data they enter in the platform, such as client details, invoices and quotes. The User grants Offura a limited right to process this data to the extent necessary to provide the Service.
7.4 It is not permitted to copy, decompile or otherwise modify Offura's software, except as permitted by law.
8.1 Offura processes the User's personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national privacy legislation.
8.2 For a full description of which data is processed, on what legal basis, for what purpose and for how long, Offura refers to the Privacy Policy on the website.
8.3 To the extent that the User enters personal data of their own clients into the platform, the User acts as the data controller and Offura as the data processor. The User is solely responsible for compliance with the GDPR regarding their client data.
9.1 Offura's liability for direct damages is in all cases limited to the amount the User has paid to Offura in the three calendar months preceding the event causing the damage, with a maximum of EUR 500 per event.
9.2 Offura is not liable for indirect damages, consequential damages, lost profits, missed savings, reputational damage or loss caused by business interruption.
9.3 Offura is expressly not liable for damages arising from or related to:
9.4 The User indemnifies Offura against claims by third parties arising from or related to the User's use of the Service.
10.1 Offura aims for the highest possible availability of the platform but does not guarantee uninterrupted availability.
10.2 Offura may temporarily take the Service offline for maintenance, updates or improvements. Where possible, planned maintenance will be announced in advance by email or a notice in the platform.
10.3 In the event of technical failures or outages, Offura will endeavour to restore the Service as quickly as possible but accepts no liability for the consequences of unavailability.
11.1 The User may cancel their account at any time via the account settings or by emailing info@offura.cloud.
11.2 Upon cancellation of a paid subscription, the Service remains available until the end of the current billing period. No refund will be issued for the remaining portion of the period.
11.3 Offura may terminate the agreement with immediate effect if the User seriously or repeatedly violates these terms, has an outstanding payment overdue by more than 30 days, or uses the Service for unlawful purposes.
11.4 After deletion of an account, the User's data will be removed in accordance with the provisions of the Privacy Policy, subject to statutory retention obligations.
12.1 Offura reserves the right to amend these terms and conditions at any time.
12.2 Amendments will be announced at least 30 days before the effective date by email or a notice in the platform.
12.3 If the User does not agree to the amended terms, they have the right to terminate the agreement before the date on which the new terms take effect. Continued use of the Service after the effective date constitutes acceptance of the amended terms.
13.1 The agreement between Offura and the User is governed exclusively by Dutch law.
13.2 Disputes arising from or related to the agreement will initially be resolved through consultation. If the parties cannot reach an agreement, the dispute will be submitted to the competent Dutch court.
13.3 The applicability of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is expressly excluded.
For questions about these terms and conditions or the Service, please contact us at:
Offura
Email: info@offura.cloud
Website: www.offura.cloud
Chamber of Commerce registration and address: available on request via info@offura.cloud
